Privacy Policy

The Old Dairy
Last updated: 30 October 2026

1. Introduction

Welcome to The Old Dairy. We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, make an enquiry or book a stay with us.

2. Information We Collect

We may collect the following information:

Your name
Email address
Telephone number
Booking and reservation details
Information you provide when contacting us
Your mailing list preferences
Website usage information, including cookies and similar technologies

We only collect information that is relevant to providing our services and communicating with you.

3. How We Use Your Information

We may use your personal information to:

Respond to enquiries and messages.
Manage bookings and reservations.
Communicate important information about your stay.
Process payments through secure payment providers.
Send news, updates and special offers if you have given consent.
Improve our website and visitor experience.
Meet our legal and administrative obligations.

4. Mailing List and Marketing

If you choose to join our mailing list, we may use your email address to send occasional news, updates and special offers from The Old Dairy.

You can unsubscribe at any time by using the unsubscribe link included in our emails or by contacting us directly.

We will only send marketing communications where we have an appropriate legal basis to do so.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share relevant information with trusted service providers when necessary to operate our website and services, including:

Website hosting and website management providers.
Booking and reservation platforms.
Secure payment providers.
Email communication services.
Website analytics providers.

These providers are expected to handle your information securely and in accordance with applicable data protection requirements.

6. How We Protect Your Information

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

However, no method of transmitting or storing information online is completely secure.

7. How Long We Keep Your Information

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including booking administration, legal obligations and business records.

8. Your Privacy Rights

Depending on the circumstances, you may have the right to:

Request access to your personal information.
Request correction of inaccurate information.
Request deletion of your information.
Object to certain uses of your information.
Request restriction of processing.
Withdraw consent where processing is based on consent.
Lodge a complaint with the UK Information Commissioner's Office (ICO).

For more information, visit https://www.theold-dairy.co.uk/

9. Third-Party Websites

Our website may contain links to third-party websites, including booking platforms and social media services.

We are not responsible for the privacy practices or content of external websites. We recommend reviewing their privacy policies before sharing personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

The Old Dairy
Email: [Insert business email address]
Address: [Insert business postal address]